Table 3: Dialogic Return Codes from the Dialogic API 6.3 Dialogic Code If you are having issues with RightFax Error Codes, or any other RightFax error, please contact us at 1-86 or 1: RightFax Call Line Status RightFax Call Line Status Therefore, since this information does not explain why the remote device terminated the call, it is more useful for identifying a behavior pattern, rather than for explaining the failure of an isolated fax call. This information indicates that the remote side terminated the call, but it does not indicate specifically why the remote side terminated the call. However, it does show what happened at the time that the fax failed.įor example, a Resulting status code of “0/339 4/75” indicates that a DCN message was received from the remote device (a DCN is the signal sent from a t.30 device that states “I’m disconnecting”). This information does not yield any data about why a fax failed (that is, it does not indicate the specific reason why the communication between the two end points was unsuccessful). The second set of numbers in the Resulting status code reflects the outcome of the fax transmission. Transmission errors occur when a call is successfully placed from the fax server to the end point fax device (or from an end point sending device to the fax server), but the overall quality of the connection between the two end points is insufficient to convey the fax data effectively to or from the remote device. Second Set of Numbers – Fax Progress Status (This is generally where transmission failures are reflected.)
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